Company – 5 Paisa Capital LimitedWebsite — https://www.5paisa.com/Location — Ellisbridge, AhmedabadSalary — INR 3.5 to 4.5 Lac
Job Summary
– Will be responsible to handle the team of telesales executives.
Education — Graduation degree mandatory
Experience
3 yrs to 7 yrs of experience as Telesales / Telemarketing mandatory
Handling Sales process experience is mandatory
Must have 1 year of Team Handling experience
Job Description
Managing Team of Sales Agent.
Be incharge of running and managing the team daily
Set targets for all team members to meet up with
Schedule and organize shift patterns for team members to ensure that customers are never left unattended to
Understand all organizations products, services, procedures and guidelines and communicate same to all team members
Prepare forecasts and budgets for the team
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
Facilitate and organize training session for all agents and participate in recruitment of new team members
Recommend technical support needed to enhance job performance at the contact center.
Conduct regular review of all contact center agents performance and organize training sessions for under performers
Submit regular reports to management and seek new ideas and strategies to improve team performance
Keep up with trends and happenings in the industry and ensuring adherence to industry standards
Ensure that clients are kept happy and satisfied at all times by
providing prompt response and solutions to their challenges at all times
About 5paisa capital limited
At 5paisa we know the value of money and we know that investment must guarantee safety as well as returns. We are backed by one of India’s leading financial services companies – IIFL. Our experience has now turned into expertise and we ensure that whatever we do, our customers are our priority. That being said, we understand our customer’s needs and provide next-generation technology with effective solutions for a hassle-free investment experience at a negligible cost. We are the best discount broker in the business, and we work around the clock to make sure we are facilitating the best for our customers.
Interested Candidates can send their resume at sanjeet@iitso.co.in or can call at +91-9871261682 for more detail.
Team
Next Vision Technologies
www.iitso.co.in
BPO